1. Data Controller
Pursuant to Law No. 6698 on the Protection of Personal Data ("KVKK"), your personal data may be processed by Gootrend (Gooplast) Sanal Mag. ve Elk. Hiz A.Ş. ("GooPlast") as the data controller within the scope explained below.
2. Personal Data Processed
Personal data processed by GooPlast covers the following categories:
- Identity information (name, surname)
- Contact information (email, phone, address)
- Transaction security information (IP address, cookie records, log records)
- Customer transaction information (request and complaint subjects, invoice details)
- Marketing information (preferences submitted through forms)
3. Purposes of Processing Personal Data
Collected personal data is processed for the following purposes:
- Evaluating and responding to requests submitted via the website
- Providing information about our products and services and submitting offers
- Conducting contract processes and invoicing
- Fulfilling legal obligations
- Ensuring website security and improving technical infrastructure
- Customer satisfaction analyses and service quality improvement
4. Method of Collection and Legal Basis
Your personal data is collected through automated or partially automated methods via contact forms on our website, email correspondence, call center conversations, and contract processes.
This data is processed based on the legal grounds set out in Articles 5 and 6 of KVKK: "establishment or performance of a contract," "fulfillment of a legal obligation," "legitimate interest," and "explicit consent."
5. Transfer of Personal Data
Your personal data may be transferred to authorized public institutions due to legal obligations, to our business partners as required by our contractual relationship, to suppliers we receive services from (e.g., server, email, shipping, payment service providers), and to our group companies, limited to the purposes stated in this notice.
6. Rights of the Data Subject
Pursuant to Article 11 of KVKK, you have the following rights as a data subject:
- Learn whether your personal data is processed
- Request information if processed
- Learn the purpose of processing and whether it is used appropriately
- Know the third parties to whom data is transferred domestically or internationally
- Request correction if processed incompletely or incorrectly
- Request deletion or destruction within Article 7 of KVKK
- Request notification of the actions taken to third parties
- Object to a result against you arising from analysis through automated systems
- Demand compensation in case of damage due to unlawful processing
To exercise these rights, you can submit your requests to GooPlast in writing or through other methods determined by the Personal Data Protection Board.
7. Contact
You can submit your data subject applications via: info@gooplast.com • +90 (216) 222 00 44 • Sanayi Mh. Akçiçek Sk. No:18, 34896 Pendik / İstanbul, Türkiye